Four Seasons is extremely proud to sponsor this year’s 9th Les Clefs d’Or Award – Andy Pongco 2016.
As a brand, we have always believed in the importance of the role that our Concierges play in the luxury hotel industry. Anticipating the needs of a very demanding clientele and exceeding their expectations is of vital importance in our business. You, as members of Les Clefs d’Or, have consistently display excellence, and you are the future of your profession.
I believe you have finalized your written tests and are now preparing for the final stages of the competition which will take place at your Congress in Dubai, and I know you will all get a great deal out of the experience.
In the meantime, I wanted to send a note of encouragement, support and appreciation for what each of you does each day in your role as Concierge, constantly striving to be the best in the industry.
With kind regards,
President – Hotel Operations – Europe, Middle East and Africa
Four Seasons Hotels and Resorts